| Table of Contents 2009 | > | Country Overview - 16 Countries - All Online PC Households | > | Support |
| Country Overview - 16 Countries - All Online PC Households |
| Support |
| Problem(s) with PC, Printer, Software, Supply, or Peripheral Products in the Past 12 Months |
| How Support Team was Contacted |
| Sent an email-satisfaction |
| Called using telephone-satisfaction |
| Filled out an online form-satisfaction |
| Wrote a letter-satisfaction |
| Visited support team-satisfaction |
| Had support staff team visit my home or office-satisfaction |
| Went to a retail store-satisfaction |
| Asked an online forum-satisfaction |
| Chatted online with tech support-satisfaction |